Terms of Service

Last updated 2026-08-23

Plain terms for a small hosting business. We have tried to write what actually happens rather than what sounds safest — if something here surprises you later, we did this badly.

1What we provide

KVM virtual private servers in datacentres in Tokyo, Hong Kong and Los Angeles, with full root access and dedicated IPv4.

Every order is reviewed before provisioning, which typically takes 2–12 hours. If you need a server in sixty seconds, we are the wrong supplier and we would rather you knew that before paying.

2Your account

  • An email address is all we ask for. Keep it reachable — suspension notices and renewal reminders go there, and losing access to it means losing access to your servers.
  • You are responsible for everything done through your account. Enable two-factor authentication.
  • We never ask for your password, and we never email you one. Anyone who does is not us.

3Payment

Prices are quoted in US dollars and settled in USDT on TRC-20 or ERC-20. We do not accept cards, and there is no payment processor between us.

  • Crypto cannot be charged automatically, so billing runs from an account balance you top up. Renewals are deducted from that balance.
  • We credit the amount that actually arrives on-chain. If a network fee is taken off the top, the smaller figure is what lands in your balance.
  • Only send USDT to the deposit addresses we give you. Other tokens, or the right token on the wrong chain, cannot be recovered by us or by anyone.
  • Account balance is credit toward our services. It is not a deposit account and cannot be withdrawn to a wallet or transferred to another person.

4Renewals, suspension and termination

The billing cycle runs on a fixed schedule so there are no surprises:

  • 14 days before renewal — invoice issued, taken from your balance
  • 10 / 5 / 2 days before — reminders, only if your balance is short
  • 3 days overdue — server suspended, data untouched
  • 14 days overdue — server terminated, data unrecoverable

Topping up at any point before termination settles the invoice and brings a suspended server straight back — no ticket, no reactivation fee.

You can cancel at any time from your console. Cancelling stops the next renewal; the server keeps running until the end of the period you already paid for.

5Backups are your responsibility

We do not back up your data. Not on suspension, not on termination, not when a reinstall wipes the disk, and not if the underlying hardware fails. Keep your own backups somewhere that is not this server.

6Availability

We aim for continuous availability and we will tell you honestly when something is broken. We do not offer a contractual uptime guarantee or service credits: a number in a contract does not keep a machine running, and we would rather set expectations you can rely on than sell you a percentage.

Planned maintenance is announced in advance whenever we have notice of it ourselves. Emergency work in a datacentre does not always come with warning.

7Acceptable use

Use of our services is subject to the Acceptable Use Policy, which forms part of this agreement. It explains what is prohibited and why we suspend first and investigate second.

8Limits of our liability

Our total liability to you for any claim is limited to the amount you paid us for the affected service in the three months before the claim arose. We are not liable for lost profits, lost data, or consequential losses.

This is not us being clever — it is the honest shape of a business where a $11/month server may be running something you value at a great deal more. Insure or replicate accordingly.

9If we stop trading

If we wind the business down we will give at least 30 days notice and refund unused balance on a pro-rata basis. We put this in writing because it is the reason it is reasonable to keep a balance with us at all.

10Changes to these terms

We will email you at least 14 days before any change that materially affects you. If you do not agree, cancel before it takes effect and we will refund the unused portion of your current period to your balance.

11Governing law

To be completed with the operating entity and jurisdiction before launch.

Questions about any of this? support@coresserver.com. Reporting abuse? abuse@coresserver.com.